Before you fly
Q – Why do I get weighed at Check-in?
Ans – All passengers are weighed at check-in for safety requirements of our Dash-8 aircrafts.
Q – When do check-in counters open and close?
Ans – For Domestic flights the check-in counters open 1 hour 30 mins before departure and for regional flights the check-in counter opens 2 hrs before departure. The Check-in counter closes 45 minutes before departure for all flights.
Q – What are the requirements with regards to photo ID in domestic flights?
Ans – With effect from 1st July 2004 Maldives Civil Aviation regulation requires passengers to present photo identification (such as Maldivian Identity Card) at the time of making a reservation and check-in for domestic flights. Children under the age of 10 are required to present a copy of their birth certificate.
Q – What are the requirements with regards to photo ID in regional flights?
Ans – For regional flights; passports must be submitted at the time of making reservation and check-in for regional flights. The passport must be valid for 6 months from date of travel.
Q – What is the free baggage allowance on Maldivian?
Ans – The free baggage allowance on Dash-8 aircraft is limited to 20kgs .
Q- Are toilet facilities available onboard all Maldivian flights?
Ans – toilet facilities are only available onboard our Dash-8 aircrafts.
Q- What is the maximum length of surfboards that can be carried on Maldivian flights?
Ans – the maximum length of surfboards packed in its bags must not exceed 7 feet in length. This is due to limitation in the baggage compartment in our Dash 8 aircraft.
Q- What other over sized checked baggage restrictions are there in Maldivian flights?
Ans – lengthy fishing rods and other baggage exceeding 8 feet cannot be accomodated - Eg ; Surf boards
Q – Are there any refund charges on Maldivian tickets?
Yes – For locals if refunding an unutilized ticket the refund charge is MRF 300 and if refunding a partially utilized ticket the refund charge is MRF 200 . For foreigners if refunding an unutilized ticket the refund charge is USD 25 and if refunding a partially utilized ticket the refund charge is USD 16.
Infants ticket refund charge is MRF 100 for locals For foreigners USD 6.87.
In addition to the above GST would be charged.
Q – Does passengers have to reconfirm tickets before departure?
Ans – for regional tickets, passengers are required to reconfirm their return journey 72hours before departure time and those not reconfirmed will be cancelled without prior notice. Passengers may contact any of the Maldivian reservation offices for reconfirmation.
Q – What is the validity of Maldivian tickets?
Ans – For domestic tickets the validity is 03 months from date of issue and for regional tickets the validity is 01 year from date of issue.
Q – What is the minimum connection time between domestic flights and international flights?
Ans – Male' International Airport requires a minimum connection time of 02 hours between domestic and international flights.
