Refund Request Refund Request

Refunding your Ticket

1. All refunds will take a minimum of 15 business days for processing. 
2. Credit card Refunds will be credited to the respective card only. 
3. Any tickets issued on credit will be refunded to the customer and not to the passenger unless otherwise on written request from the paid customer. 
4. All cash/cheque/debit card refund, applications should be supported by ID card/Passport copies of passengers. 
5. If the refund is to be collected by any other person other than the applicant or passenger , his/her ID card copy should be submitted. 
6. Tickets submitted for refund after the expiry date will not be acceptable 
7. Refund application forms for tickets issued on credit can be accepted only 
upon payment of the invoices. 
8. Refund charges may vary depending on the fare/class for any special fare. 
9. Refund charges for Infants - Domestic ticket - Non refundable & all International sectors USD 8.00 
10. Refund charges will apply as below

Refund application form can be downloaded from our downloads section.