Our Company Vision, Mission and Core Values of Maldivian

Island Aviation Services Ltd

The Government under a Presidential decree incorporated Island Aviation Services Ltd on 13th April 2000, as a limited liability company which is hundred percent owned by the Government of Maldives.

The Company’s core business

  • Airline Services
  • Airport Lounges
  • Airport Management
  • Engineering Services
  • Cargo Services

To meet the challenges, Island Aviation Services Ltd is committed to providing the highest possible levels of service to its principal airlines and passengers by use of automation, modernization and with a trained and motivated team of staff that form an integral part of the business.

The company started with a business efficiency programme, which is essential to building success. It will contribute to the business, annual financial efficiencies and signal to the airlines and to the general public that Island Aviation Services Ltd is a vibrant business with exemplary service to its principal airlines and their passengers.

We are very much aware that the quality of our service is judged solely by our customers, which is directly dependant upon how we look after our customers.

Our aim is not merely to meet expectations, but to consistently exceed the goals of the air traveler and our partners by making it a pleasure to use the services of Island Aviation.

Vision

The friendliest Airline with unparalleled excellence.

Mission

Provide total customer satisfaction in the Airline Industry through innovative domestic and regional operations to the highest standards of professionalism and commitment.

Core values

Excellence: We strive to achieve service excellence in all areas of our business by maintaining the highest professional standards in our work and aim to be the best.

Safety: Safety is paramount in all our operations. We adopt practices that promote safety of our customers and staff.

Customers: Our customers are most important in our business and our aim is not merely to meet expectations but to consistently exceed them.

Team Work: We work with pride as a team to excel in our work and achieve success.