Get a comprehensive list of frequently asked questions and answers on Maldivian flight tickets booking and services.
What is the validity of tickets issued by Maldivian ?
Air tickets purchased for domestic sectors carry a validity of 03 months from date of issue and for international sectors the validity is 01 year from date of issue, unless mentioned otherwise in the fare/ticket rules. Please read them carefully.
Do passengers have to reconfirm tickets before departure ?
Passengers booked to travel on an international route on Maldivian are required to reconfirm their return journey 72 hours before departure time and those not reconfirmed may be cancelled without prior notice. Passengers may contact any of the Maldivian reservation offices for reconfirmation.
Do passengers have to inform their onward connections at the time of making a booking?
Passengers who are travelling from a domestic/international flight with an onward connection to an international or domestic flight operated on Maldivian or another airline, are required to provide this information at the time of booking.
What is the minimum connection time between domestic and international flights?
Velana International Airport requires a minimum connection time of 02 hours between domestic and international flights.
What are the requirements with regards to photo ID in domestic flights?
With effect from 1st July 2004 Maldives Civil Aviation regulation requires passengers to present a valid photo identification (such as Maldivian Identity Card) at the time of making a reservation and check-in for domestic flights. Children under the age of 12 are required to present a copy of their birth certificate.
What are the requirements with regards to photo ID in international flights?
For international flights; passports must be submitted at the time of making a reservation and during check-in.The passport must have a validity of 6 months from date of travel.
When do check-in counters open and close?
For Domestic flights the check-in counters open 2 hours before departure and for international flights the check-in counters opens 3 hours before departure. Check-in counters close 1 hour prior to the schedule departure of the respective flight.
Why do I get weighed at Check-in?
All passengers are weighed at check-in for safety requirements of our Dash-8 200 aircrafts.
What is the free baggage allowance on Maldivian?
Please check with any of our ticketing office for excess baggage rates.
Free Baggage Allowance
Carry-on Baggage Allowance & Size
Dash 08 Aircrafts
5 Kg (Max size: 20” x 12” x 7”)
Airbus 320/321 Aircraft
7 Kg (Max size: 20” x 15” x 9”)
What other oversized checked baggage restrictions are there in Maldivian flights?
Lengthy fishing rods and other baggage exceeding 8 feet cannot be accommodated - Eg: Surf boards
What is the maximum length of surfboards that can be carried on Maldivian flights?
The maximum length of surfboards packed in its bags must not exceed 7 feet in length. This is due to limitation in the baggage compartment in our Dash 8 aircrafts.
Are there any refund charges on Maldivian tickets?
Yes, Please refer to your nearest Maldivian office for charges or on the refund request section on our website.