Legal

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Privacy Policy

Your privacy is important to us.  We are responsible for the processing of any personal information you provide to this web site. Therefore, we take our responsibilities regarding the protection…

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Conditions of Contract

As used in this contract “ticket” means this passenger ticket and baggage check, or this itinerary/receipt if applicable. In the case of an electronic ticket, of which these conditions and…

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Terms

WEB SITE USER AGREEMENT This website is owned and operated by Island Aviation Services Limited, which is a limited liability company incorporated under the Companies Act of Maldives, bearing registration…

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Refund Policy

General Rules This Policy shall apply to Tickets Electronic Miscellaneous Documents (EMDs) Issued via Maldivian Sales Offices. Maldivian authorized General Sales Agents and Passenger Sales Agents Maldivian Internet Booking Engine…

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Whistleblowing

Stakeholders who wish to raise a whistleblowing concern may do so by raising their concerns by clicking the “Make a Report” button below or via email to whistleblower@iasl.aero, whistleblowers can…

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Code of Conduct

1. PURPOSE    To provide a framework for the employees of Island Aviation Services Limited to identify and resolve issues concerning the ethical conduct of individuals at IASL.   2. ABBREVIATIONS …

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Corporate Governance

Company’s Act President’s Decree  Articles of Association Articles of Association [English Translation] Memorandum of Association Memorandum of Association [English Translation] Organization structure  Board Charter Performance Evaluation Policy Dividend Policy  Audit…

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Right to Information

According to this Act  (Law Number 1/2014), every citizen has the right to know how state institutions are functioning. Right to Information empowers citizens to seek information from state institutions…

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CODE OF ETHICS

1. OBJECTIVE  Island Aviation Services Limited will conduct its business operations at the highest level of ethical, moral and legal conduct. The company will constantly strive to improve the quality…

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