Name Change & Correction Policy

Name Change & Correction Policy, Price and Customer Action

In instances where a Name Correction is required before ticketing, it should be done within the general rules of name update (up to 3 letters). In an instance where Name Correction or Name Change is required after ticketing, Passenger can contact Reservation and Ticketing Office (Email: cc@iasl.aero / 1671).

Name correction shall be understood as correction of passenger's surname (family name), first name, middle name, title or PTC due to spelling mistake or missing part of name (e.g. missing middle name).

  • Misspelled name when a letter is omitted, transposed or incorrectly typed
  • Transposed name which appears out of order, i.e. AHMED/MOHAMED instead of MOHAMED/AHMED
  • Omitted part of name, i.e. omitted middle name
  • Changing a first name from a nickname to a given name 
  • Changing the name to match travel documents as long as it is the same person travelling
  • Changing a first name booked as an initial provided the name begins with the same letter as initial, i.e. M to MOHAMED
  • Removing prefixes, i.e. Dr.

Name change is defined as complete change of passenger's surname (family name), first name, middle name or any/all combination of them due to:

  • Legal reasons, i.e. marriage, divorce, adoption which can be validated by verifying the date of birth in the original and new document (e.g. in the passport or any other official document issued by local authorities due to name change)

This process is limited only to cases where passenger legally changed it. Any other scenario is restricted for passengers booked on Q2 flights, codeshare or interline itineraries and/or ticketed on 986 stock/plate.

Price

 Rate
Domestic$15 + Applicable GST + Applicable re-issue charge
International$20 + Applicable re-issue charge

Restrictions:

The name correction/change are not allowed for below scenarios:

  • Itinerary includes interline segments and/or code share airline
  • Partially flown PNR’s
  • Swap with another new name
  • Changes after check-in

Name Change and Name Correction procedures cannot be initiated in the event of:

  • Name change, provided a date of birth cannot be verified
  • Ticketed reservations where passenger has begun travel (partially utilized tickets), except of name changes due to aforementioned legal reasons
  • Code-share and/or interline reservations/tickets
  • Passenger who wish to travel on two different names and passports shall purchase two separate tickets accordingly, i.e. for outbound and inbound
  • Passenger has already checked-in
  • E-tickets must be reissued once a Name corrections/Name Change request has been actioned by authorized team or else risk cancellation for non-adherence to Maldivian requirements.

General guidelines (Un-ticketed Bookings):

Name correction up to 3 characters:

  • Permitted one time only
  • Applies as a blended total for last, first and middle name
  • Passenger's title and space characters are included in the count
  • Addition, deletion or change of PTC, DOB or Infant are not included in the count
  • Allowed for un-ticketed bookings only